Top 10 AI Chatbots to Power Your Shopify Store in 2025

Rui Jiang - Apr 2, 2025

As large language models (LLMs) continue to advance, AI chatbots have evolved far beyond simple FAQ automation. Today’s AI-powered chatbots can hold natural, intelligent conversations with your customers—providing real-time assistance and personalized recommendations.

If you’re running a growing Shopify store, now might be the perfect time to consider adding an AI chatbot to your toolkit. Here’s why:

Why Your Shopify Store Needs an AI Chatbot in 2025

Smart Product Recommendations: A well-trained chatbot can guide customers to the right product faster than a human—boosting satisfaction and conversions.
Always-On Support: You can’t be online 24/7—but your AI chatbot can. It ensures your customers get instant answers, even while you sleep.
Multilingual Capabilities: AI chatbots can seamlessly chat in over 100 languages—ideal for stores serving diverse markets, especially across Europe.
Handles Repetitive Questions: Common queries like order status, shipping times, or return policies can be resolved automatically, saving you valuable time.

But with so many chatbot apps in the Shopify App Store, which one should you pick? Let’s take a closer look at the top contenders.

#1 Shoply AI Chatbot

An all-in-one AI chatbot designed for Shopify stores of any size, Shoply AI Chatbot excels in both product search and customer support. It stands out by combining the conversational power of ChatGPT with a custom-built product search and recommendation engine. Whether you have 10 products or 100,000, Shoply understands natural language and delivers accurate, context-aware suggestions for questions such as:

“What’s the best gear for a beginner skier?”
“Can you give me the correct part number for a bezel gasket for my Seiko SPB153?”

Key Features

Intelligent product search & discovery
Fully customizable look and behavior
One-click setup, beginner-friendly interface
5.0⭐ rating on the Shopify App Store
Free plan available. Paid plans start from $29.99/month.

#2 Smartbot

SmartBot is an AI-powered chatbot designed to enhance Shopify stores by providing:

24/7 Customer Support: Learns from your products and orders to deliver instant assistance, automating routine inquiries and improving satisfaction.
Personalized Product Recommendations: Uses GPT-powered AI to offer tailored suggestions to shoppers.
Order Tracking: Customers can track their orders directly through the chatbot.
Free plan available. Paid plans start from $30/month.

#3 Vanchat

VanChat is a multilingual, GPT-powered chatbot designed to enhance Shopify stores by:

Boosting Sales: Personalized product recommendations and proactive sales strategies.
24/7 Support: Automates common inquiries, assists with checkout, and provides order tracking.
Easy Integration + Multilingual Support: Supports 32 languages, setup in just one minute.
From $39/month. Free trial available.

#4 Juphy

Juphy enhances Shopify stores by:

24/7 Support: Handles FAQs about sizing, shipping, and returns automatically.
Personalized Product Recommendations: Tailored suggestions from customer interactions.
Multilingual Support: 90+ languages for international shoppers.
Free plan available. Paid plans start from $49/month.

#5 Manifest

Manifest AI is a ChatGPT-powered chatbot designed to:

Provide 24/7 Support: Human-like chat, reduces support tickets.
Personalized Recommendations: Quizzes + interaction analysis.
Reduce Cart Abandonment: Smart proactive nudges.
Pricing plans unknown.

#6 Wizybot

Wizybot is a ChatGPT-powered chatbot for support + sales:

Automates service with human-like responses.
Offers promotions + product recommendations.
Handles order processing + shipping label generation.
Free plan available. Paid plans start from $49.99/month.

#7 Fly

Flyweight (FLY) is an AI chatbot designed for:

Using all visible store content with nightly refreshes.
Detecting/adapting to brand personality automatically.
Supporting 50+ languages, GDPR + AI Act compliance.
Free plan available. Paid plans from $10/month.

#8 Chatty

Chatty enhances customer engagement with:

Instant Support: Live chat powered by ChatGPT v4.
FAQs Hub: Self-service answers reduce inquiries.
Customizable Widget: Integrates WhatsApp, Messenger, Email.
Free plan available. Paid plans from $19.99/month.

#9 Tidio

Tidio is a CX platform with live chat + AI bots:

Real-time customer communication.
Lyro AI chatbot for FAQs.
Unified inbox across channels.
Free plan available. Paid plans from $29/month.

#10 Willdesk

Willdesk automates customer service for Shopify:

Self-service widget with order tracking.
AI-driven omnichannel support: Recommendations, emotion detection, after-sales.
Centralized inbox: Social media + email in one ticketing system.
Free plan available. Paid plans from $16.9/month.

Conclusion

AI chatbots are revolutionizing how Shopify stores connect with customers—delivering smarter, faster, and more personalized shopping experiences. With the right AI-powered assistant, you can help shoppers discover the perfect products while offering instant, around-the-clock support.

As seen in the list above, many AI chatbots excel at handling FAQ-style queries. But only a few go beyond that to truly drive conversions through intelligent product recommendations.

If you’re looking for a chatbot that does it all—boosting sales and delighting customers—we highly recommend trying Shoply AI Chatbot . It’s built to supercharge both product discovery and customer support.